Feature Requests

Because it is easier

Object Caching is becoming more necessary, and I know you'd like to see it just as much as we would :)

Sync on interval sites to another region for failover using a third party failover check (CF, DNSME, etc).

Tell us exactly what's included in End User Support, and how to get it set up.

Yup - another form plugin Take a look at the website, it looks pretty slick and feature-full, it looks intuitive and certainly a contender to the throne. I’ve used a few form tools, Gravity just needs so many extra plugins unless you are after a basic form. In which case most of the site builders have forms you can use and you save a plugin or three. wsform.com if you want a look. The website is nice too!

Develop a few ways to do site migration, including using ManageWP, MainWP, and popular plugins.

Minimise the time spent creating a new WordPress site by auto-installing WP and maybe cloning a site that already has all your favourite (and up to date!) plugins and themes, or install a package of themes/plugins (but these may not be up to date).

PHP 8.1 is getting close to ready, add to production when out of beta :)

Add these extensions fileinfo, mbstring, imagick to PHP 7.4, 8.0, and 8.1

A US Central location would be good for both US East and West.

As a template site is deploying, it would be nice to see a coming soon message instead of an error.

More info in Slack.

Members on the western side of the US would benefit from a closer region.

Members in India would benefit from having a closer region.

A basic check on all sites for up/down status. If a site is down and can be easily brought back up (disable bad plugin, etc) WPA will do so and alert your Slack channel. This basic monitoring is not a care plan, it’s just a basic feature that we have built in to the service. We have care plans starting at $5/month per site that have more advanced external monitoring where we check uptime externally, domain expiration, SSL expiration, any issue that might affect the client, and on these plans we will directly reach out to the client via your branded support desk, let them know the incident occurred and work with them to resolve the incident if any additional action is needed.